Front Yard Fairways ("FYF," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
1. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Building address and unit number
- Account credentials and profile information
- Payment information (processed securely through Stripe)
- Communications you send to us
Usage Information
When you use our Service, we automatically collect:
- Booking and session history
- Device information and IP address
- Browser type and operating system
- Pages visited and features used
- Time and date of your activities
Information from Building Partners
We may receive information about you from the property management company or building owner of your residence, including verification of your residency status and lease information, to confirm your eligibility to use the Service.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process bookings, payments, and transactions
- Verify your residency and eligibility
- Send you booking confirmations and service updates
- Respond to your comments, questions, and requests
- Communicate about events, promotions, and new features
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Comply with legal obligations
3. Information Sharing
We may share your information in the following circumstances:
With Building Partners
We share usage data and booking information with your building's property management to help them understand amenity utilization. This data is aggregated and anonymized where possible.
With Service Providers
We share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe), email delivery, and hosting. These providers are bound by confidentiality obligations.
For Legal Reasons
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of FYF, our users, or others.
With Your Consent
We may share information with third parties when you give us explicit consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure authentication with optional two-factor authentication
- Regular security assessments and monitoring
- Access controls limiting data access to authorized personnel
- Secure payment processing through PCI-compliant providers
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your information within 90 days, unless we are required to retain it for legal or regulatory purposes.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect usage information and improve our Service. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features.
8. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: